Track My Order

Where is my order?

We use Parcelforce and APC Overnight for our courier deliveries. Which service your item is sent on is dependent on the items in your order, but all of these can be tracked on the courier’s own website. Simply click the ‘track your order’ link in the dispatch email you received, or enter the unique tracking number from this email via the below, to view the current status and location of your order.

Track your Order via Parcelforce 

Track your Orders delivered via  APC Overnight

My tracking number doesn’t appear to be valid when I check it online?

Please note that the tracking reference code does not activate straight away, and can commonly not reflect any parcel updates until later into the evening on the day of dispatch when the courier log the parcel received. Please contact us if something doesn’t seem quite right.

I’ve only received part of my order?

Due to courier size restrictions, we often send orders in multiple parcels. These can occasionally be separated in transit and will follow as separate deliveries. If the entirety of your order has not arrived within the specified delivery time frame, please get in touch with us.

I have not received my tracking information?

We send this information to the email address provided on checkout – please ensure you check this inbox including your junk mail folders.

Note – Any orders received after 3pm are not dispatched until the following working day, so your order may not yet have been processed.

At IMG Packing Boxes & Supplies, we are more than just an ecommerce store. In addition to our wide range of high-quality cardboard boxes, we also offer a variety of other services to make your move as smooth and stress-free as possible.

One of the services we provide is house and office removals. Our experienced team of professionals is dedicated to ensuring that your belongings are safely transported to your new location. Whether you are moving to a new home or relocating your office, we have the expertise and resources to handle all aspects of your move.

But that's not all - our store is also a one-stop shop for all your packaging needs. In addition to our extensive selection of cardboard boxes, we offer a range of home moving kits that include everything you need to pack and protect your belongings. From bubble wrap and packing tape to furniture covers and moving blankets, we have it all.

And don't forget to check out our store's clearance section. Here, you'll find great deals on a variety of cardboard boxes and packaging supplies. Whether you're looking to save some money or just want to find a unique packaging solution, our clearance section is the place to go.

So why settle for subpar packaging solutions when you can get the best at IMG Packing Boxes & Supplies? Visit our store today and discover the perfect packaging solutions for your move.